This article is going to describe how to withdraw crypto assets from your ETERBASE Exchange account. You can send crypto assets to other crypto wallets on ETERBASE Exchange, other crypto market exchanges, or to your personal wallets.
For successful Withdraw crypto assets from ETERBASE Exchange please follow the instruction below.
First logon to the ETERBASE Exchange portal with your credentials.
In the second step go to the right up corner and choose the “Wallets” option.
In the Wallets section please first at all verify if you have enough crypto assets for withdrawal. In our example, we want to withdraw Tezos (XTZ) crypto coins.
When you have an assurance that the volume of crypto you want to withdraw is sufficient, click on the right side tab to the "Withdraw Funds" option.
This section permits you to choose from the drop-down list crypto asset you want to withdraw.
You can see now that there is available 10.833352 XTZ for Withdraw. Keep in mind there are associated fees for XTZ withdrawal in size of 2.072 XTZ. This value will be charged from your ETERBASE Exchange account.
Now we have chosen max. available crypto we can withdraw. You can click on the MAX button located on the top right side of the Amount cell. By click on the MAX button we get the option to withdraw 8.76135215 XTZ.
In the next section, you choose the destination Wallet address where you want to transfer your XTZ crypto coins.
You can see in the next example that our request was not processed. It is based on maximum decimal limit places that are set up to 6. In our example transaction, we have 8 decimal places. Just remove the last 2 decimal places and your transaction will be processed.
Now you can see your withdrawal transaction moved to the next stage. Here you need to type in One-Time Password (OTP). It is mainly based on risk reduction and protection of your account in case your account is compromised. One-Time Password is sent to your email account which you have used for registration for the ETERBASE Exchange account. You can also see that there is a counter running on the blue confirmation button bellow. You have 153 seconds to type in One-Time Password and confirm withdrawal transactions.
After you have received an OTP email for Withdrawal please copy OTP code to the ETERBASE Exchange portal where you are performing crypto withdrawal action.
Please insert OTP to the OTP field and with the blue “Withdraw Funds” button.
Now, this process is finished and you will be redirected to "Withdrawal History". Here you can see that your withdrawal request is Authorized from the ETERBASE Exchange side and is in processing status. The success of withdrawal is also represented by the message on the left downside. Here you will receive the message “Withdrawal Confirmation – Withdrawal request successfully confirmed.”
Now you can see the transaction is processing. This will take some time. It could be from minutes to hours. It all depends on blockchain network speed by design and utilization.
When you click on this transaction you will be able to see details about processing.
Redirection, in this case, is to an external page on the following link. Now you can see what is processing status of your transaction in the XTZ network. You can see now that only 2 confirmation from network nodes is done. In the case of XTZ, there is a need 30 nodes to confirm your transaction before this withdrawal will be sign to your destination crypto wallet.
You can see here what is the percentage of processing of your transaction.
When processing is finished and the required volume of nodes confirms such transaction you will see the transaction is completed and status is changed to “Completed”.
Now you have to cross-check on your destination wallet address that crypto coins have been deposited.